Singapore, a bustling city-state known for its fast-paced lifestyle, often leaves families struggling to juggle work and household chores. To alleviate this burden, many households rely on the assistance of maids or domestic helpers who can lend a hand with cooking, cleaning, and childcare. However, finding a reputable maid agency in Singapore can be a daunting task due to the plethora of options available. In this blog post, we will delve into some of the top maid agencies in Singapore, known for their outstanding service and reliability.
Whether you’re a first-time employer or a seasoned one, this comprehensive guide aims to provide valuable insights to help you make an informed decision and find the perfect helper for your home.
Key Consideration Factors
Here at Surely, we recognize the criticality of providing our audience with precise and reliable information. To ensure the integrity of our featured companies in a specific field, we adhere to a rigorous selection process. We prioritize evaluating Google and Facebook ratings to identify the best-in-class entities. By closely scrutinizing feedback from real clients, we assure our readers that they have access to impartial and credible reviews. These ratings enable us to gauge the customers’ overall contentment level and the quality of services provided by the company in question.
The Best Maid Agencies in Singapore
Wonderful Maid Agency
Wonderful Maid Agency is committed to providing flexible and affordable cleaning solutions to meet the diverse needs of its clients. They offer customized cleaning plans tailored to the specific requirements of each client, ensuring that their services are comprehensive and effective. As a maid agency, Wonderful Maid Agency provides high-quality, professional cleaning services that are reliable, efficient, and cost-effective. Their commitment to customer satisfaction makes them an excellent choice for anyone seeking maid services for their home or workplace.
>>Company details
| Website | https://www.facebook.com/wonderfulmaid |
| Address | 462 Tampines Street 44, #01-74, Singapore 520462 |
| Phone | +6567889161 |
| Operating hours | Monday through Friday, 11:00 a.m. to 6:00 p.m. |
>>Ratings
| Google Rating |
4.5/5 (67) |
| Facebook Rating |
4.5/5 (76 votes) |
| Overall Rating | 4.5/5 |
>>Key differentiators
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Personalized services
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Competitive pricing
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Flexible arrangements
>>Testimonial
“I hired a helper from Wonderful Maid Agency. Provided top service to the beginner, from the selection stage to all the documentation. They understood all of our requirements and shortlisted those that met them. We did not have to go through tons of data to shortlist suitable ones ourselves. Through the interview process with the potential helpers, we can feel that Wonderful Maid genuinely wants to find the right help for the employers and does not just want to push any helper to get their agency fees. Even before hiring a helper with them, Wonderful Maid helped us with our previous helper, who wasn’t even hired from them. That really showed me that they don’t just think of financial gains but do want to help people when they can, even if they do it for free. They are the most honest agency I have encountered.” (Edwin Soh- Google Review)
Maid Avenue
Maid Avenue is a trusted placement agency dedicated to providing families with the ideal helper to meet their domestic requirements. The agency focuses on providing effective training to all domestic helpers, ensuring they are equipped to fulfill clients’ specific needs. Whether you need a caregiver for an elderly family member, a child, or an infant, Maid Avenue has the right helper for you. With a strong emphasis on customer satisfaction, the agency strives to provide peace of mind to clients, knowing they have a reliable and trustworthy helper to assist with their household needs. Let Maid Avenue help you find the perfect helper for your family today.
>>Company details
| Website | https://maidavenue.com.sg/ |
| Address | 5001 Beach Road, #08-30, Golden Mile Complex, Singapore, 199588 |
| Phone | +6586111252 |
| Operating hours |
Monday through Friday, 12:00 p.m. to 9:00 p.m. |
>>Ratings
| Google Rating | 4.7/5 (756) |
| Facebook Rating |
5/5 (251) |
| Overall Rating | 4.85/5 |
>>Key differentiators
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Individualized matching
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Industry knowledge
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Customer contentment
>>Testimonial
“Congratulations on your transformation to a listing platform soon. It is sad to see you leaving the maid industry, as you really provide the most affordable, transparent pricing. Most of us do not need to guess the prices we are going to pay, unlike most agencies. I guess now we have to find other agencies that have the same concept. I also hope your maid listing platform portal will also practice this concept of transparent, straightforward pricing. I hope to see you again in your new venture. All the best!” (Hopeless X.- Google Review)
Regent Maid Agency
Regent Maid Agency is a reputable organization specializing in the placement of migrant domestic workers. They have been operating since 2021 and take pride in consistently surpassing the industry’s average placement volume in recent years. Their commitment to quality and customer satisfaction is evident in their non-obligatory consultations, which enable them to better understand the specific household requirements of their clients. They adopt a personalized approach to the selection process, meticulously screening all candidates and recommending the most suitable profiles to their clients. With a strong sense of responsibility, Regent Maid Agency prioritizes proper job matching and ensures a mutually beneficial relationship between employers and employees.
>>Company details
| Website | www.regentmaidagency.com |
| Address | 603 Ang Mo Kio Ave. 5, #01-2667A, Singapore 560603. |
| Phone | +6586008300 |
| Monday through Friday, 10:00 a.m. to 6:00 p.m. |
>>Ratings
| Google Rating | 4.9/5 (46) |
| Facebook Rating | 5/5 (42) |
| Overall Rating | 4.95/5 |
>>Key differentiators
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Higher placement volume
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Reputation for superiority
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Personal inspection
>>Testimonial
“I engaged Regent Maid Agency to look for a replacement helper after seeing good reviews. Dylan was helpful in helping me source a suitable helper after I sent in my requirements. Replies were relatively quick (although I did have to chase at times, but I understand it can be due to handling other clients as well). The process was smooth. My new helper has been a great fit and a great help to my family so far. Will recommend it to those who are looking for helpers.” (Cathelin Ong- Google Review)
Universal Employment Agency
Universal Employment Agency Pte Ltd is a premier maid agency in Singapore specializing in the placement of foreign domestic helpers, primarily from the Philippines, Indonesia, and Myanmar. Established in 1986, they possess over three decades of experience as a leading professional consultancy. Their team of experienced consultants provides personalized services and works closely with employers to understand their needs and preferences. With a high success rate in matching employers with foreign domestic helpers, Universal Employment Agency Pte Ltd. has earned a reputation as one of the best maid agencies in Singapore.
>>Company details
| Website | https://www.universal.sg/ |
| Address |
304 Orchard Rd, #01-97 or #03-52 Lucky Plaza, Singapore 238863 |
| Phone | +6567353456 |
| Operating hours |
Monday through Friday, 10:00 a.m. to 7:00 p.m.; Saturday and Sunday, 10:00 a.m. to 5:00 p.m. |
>>Ratings
| Google Rating | 4.7/5 (545) |
| Facebook Rating | 4.5/5 (874 votes) |
| Overall Rating | 4.6/5 |
>>Key differentiators
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Superior success percentage
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Skill in recruiting transfer cleaners
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Market leader
>>Testimonial
“Our first experience hiring a helper was easy and done smoothly, with great service provided by our agent, Geraldine. She was always available throughout the process and took time to guide us. Thanks, Universal, for being prompt in recommending the right fit for our family!” (Herne Evans- Google Review)
Jayamaids
Jayamaids is a renowned provider of high-quality maid services in Singapore. As a leading agency, they boast an impressive reputation as the largest supplier of maids from Central Java and Indonesia. With their expertly trained and carefully selected domestic helpers, they ensure that their clients receive outstanding domestic services that cater to their unique needs. What sets Jayamaids apart is their commitment to excellence, which has garnered them numerous accolades, including the coveted title of “Award-Winning Maid Agency” in Singapore. Their experienced staff expertly handles the processing in Singapore and the country of origin, making the entire hiring process seamless and stress-free.
>>Company details
| Website | https://jayamaids.com/ |
| Address | 21 Hougang St. 51, #01-14 Green Shopping Mall, Singapore 538719 |
| Phone | +653870900 |
| Operating hours |
Monday through Friday, 11:00 a.m. to 7:00 p.m. |
>>Ratings
| Google Rating | 4.9/5 (73) |
| Facebook Rating | 4.3/5 (55) |
| Overall Rating | 4.6/5 |
>>Key differentiators
-
Specially chosen and instructed domestic staff
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Unbroken processing
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Exceptional customer service
>>Testimonial
“I went to Jayamaids to inquire for a helper, and they were very professional with the process. The staff was also very clear on what was needed from me. Thank you, Jayamaids, and I will recommend you to my family and friends.” (YSF- Google Review)
We Are Caring Pte. Ltd.
We Are Caring Pte Ltd. is a household name in the domestic worker employment industry, renowned for its exemplary customer service and ethical business practices. As a licensed agency by the Ministry of Manpower and an accredited provider of the Employers’ Orientation Programme (EOP), We Are Caring Pte Ltd. is committed to the safety and well-being of both employers and domestic employees.
At We Are Caring Pte. Ltd., individuals are prioritized. The agency places the needs and interests of migrant laborers, employers, and its own team members above all others. The agency’s concerned and compassionate business approach has earned it a reputation as one of Singapore’s most reputable and trustworthy employment agencies.
>>Company details
| Website | http://www.wearecaring.com/ |
| Address |
304, #02-06 Orchard Road, Lucky Plaza, Singapore 238863 |
| Phone | +6531634636 |
| Operating hours |
Monday through Sunday, 9:30 a.m. to 6:00 p.m. |
>>Ratings
| Google Rating | 4.4/5 (124) |
| Facebook Rating | 4.6/5 (140 votes) |
| Overall Rating | 4.5/5 |
>>Key differentiators
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Moral and compassionate approach
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Expertise and reputation within the industry
>>Testimonial
“We are pleased with We Are Caring’s services. The app is useful and has a neat interface. Meeting your potential hires via video is a helpful feature. The paperwork during hiring was handled promptly. Post-hire, Shiela Kim has been helpful in assisting us with queries and follow-ups to check if all is well. We would recommend it!” (Aditi- Google Review)
Westrama Management (S) Pte. Ltd.
Westrama is one of the most established and reputable Management and Manpower Recruitment firms in Singapore, with offices in India and Dubai. With over 38 years of experience, they have become the leading destination for job seekers and clients of all nationalities. Their team of experts is renowned for their in-depth knowledge and expertise, regularly undergoing training and orientation programs to stay updated with the latest trends and practices. With representatives across several countries, Westrama Management (S) Pte. Ltd. can provide global recruitment solutions to their clients.
>>Company details
| Website | https://www.westrama.com.sg/ |
| Address |
10 Jln Besar, #06-06 Sim Lim Tower, Singapore 208787 |
| Phone | +6569207070 |
| Operating hours | Monday through Friday, 10:00 a.m. to 6:00 p.m. |
>>Ratings
| Google Rating |
4.5/5 (148) |
| Facebook Rating |
4.5/5 (40 votes) |
| Overall Rating |
4.5/5 |
>>Key differentiators
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Global influence
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Expertise in the field
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Long list of assistance
>>Testimonial
“I am very happy and thankful to Westrama Agency.” Ram, sir, is very friendly and respectful. The agency is very responsive and helpful to us. I have already referred Westrama to my friends who need jobs. I can very much endorse the fact that this is the most trustworthy agency I have come across till now. I have not regretted or felt any flaws, but I feel very grateful and blessed for knowing this agency. My uncle referred me to this company. The Job and company are the perfect match and appropriate for me. Thank you very much, Westrama.” (Kali Muthu- Google Review)
How to Choose the Best Maid Agency in Singapore
Choosing the best maid agency in Singapore is crucial for a positive experience. To do so, start by checking the agency’s accreditation by the Ministry of Manpower (MOM) and their experience in the industry. Online reviews and testimonials can offer valuable insights into a company’s reputation and service quality. Look for an agency that provides a comprehensive range of services, including pre-employment medical check-ups, training, work permit applications, and after-sales service. Ensure that the fees charged are reasonable and transparent, without any hidden costs.
Seek recommendations from friends or family members who have previously hired maids to gain insight into their experiences. By following these tips, you can select the best maid agency in Singapore that can provide a reliable and trustworthy maid to meet your household needs.
Frequently Asked Questions
Is it easy to get a maid in Singapore?
Hiring domestic helpers, commonly known as maids, is a common practice in Singapore. The process typically involves engaging a licensed employment agency that can handle the necessary paperwork and assist with the hiring process. However, the availability of maids may vary depending on the demand and supply in the market.
How much does a maid agency charge in Singapore?
Maid agencies in Singapore charge varying fees for their services, typically ranging from around $1,000 to $3,000 or more, depending on the scope of the services provided. These fees may include recruitment, documentation, medical check-ups, training, and other administrative costs associated with hiring a domestic helper.
What is the maximum age for a maid in Singapore?
According to regulations set by Singapore’s Ministry of Manpower, the maximum age for a foreign domestic worker (maid) to be employed in Singapore is 60 years old. However, employers can apply for an extension of up to 63 years if the helper is in good health and passes a medical examination.
Can the maid sleep in the living room in Singapore?
The Ministry of Manpower requires employers to provide proper accommodation for their helpers, including a separate room with a bed, adequate ventilation, privacy, and security.
How many hours can a maid work in Singapore?
Domestic helpers (maids) can work up to 12 hours a day and up to 6 days a week, with one rest day per week. Employers are required to provide their helpers with adequate rest periods, including at least 8 hours of uninterrupted rest each day.
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